At Aqua Eve® Swimsuits, Tankini, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you access or use our website.
Information We Collect
We only collect information that is necessary, relevant, and voluntarily provided to us. Here are the main types of information we collect:
- Contact Information: We collect information like your name, email address, phone number, and postal address when you create an account, make purchases, contact us via email or our contact form, or participate in promotions.
- Payment Information: We collect your billing name, address, payment method details like credit card number when you make purchases from our site. This is processed by trusted third party payment processors like Stripe.
- Account Information: We collect information like username, password, interests, and preferences when you create an account with us.
- Order Information: We collect information like your order details, ordered products, and shipping/billing information when you make purchases from our site to deliver your orders.
- Communications: When you contact us via email, phone, through our social media, we collect information like your communications contents and metadata to address your queries.
- Usage Information: We collect metadata about your interactions with our site like access times, pages viewed, browsing information, clickstream data, page response times, download errors etc. to operate, maintain, and improve our services.
- Device Information: We collect device specific information like your IP address, browser type, operating system, device type etc. to optimize our site for better mobile and web experience. This information is collected anonymously or via cookies.
- Third Party Services: We use third party services like analytics, advertising, social media plugins etc. and may receive information about you from them as per their privacy policies.
How We Use Information
We only use your information in legally permissible ways as stated below:
- To operate, maintain, enhance and provide all features of our website and services.
- To understand our users and improve our website accordingly, we analyze collective trends and patterns.
- To process and deliver your orders and communicate with you about orders, products, services, and promotional offers.
- To administer loyalty programs, competitions, surveys, and other services.
- To respond to your queries, refund requests, or complaints.
- To send you important information regarding account changes, policy updates, orders, and other notices.
- To prevent, detect, mitigate, and investigate any misuse of our website and other fraudulent activities.
- To personalize your experience on our website for better product suggestions and profile customization.
- To send you marketing communications and promotional offers based on your communication preferences. You can opt out anytime.
- To maintain appropriate records for internal reporting and analysis purposes.
- To comply with our legal and regulatory obligations.
- With your consent, to process your information for any other specific purpose.
We do not collect or use any sensitive personal data like racial or ethnic data, health data, political or philosophical affiliations, sex life or sexual orientation, trade union membership, genetic or biometric data, financial data like bank account numbers, credit/debit card numbers.
How We Share Information
We do not sell or rent your personal information to any third parties for marketing or advertising purposes.
We only share your information in the following cases:
- With third party service partners and advertising/analytics platforms who help us provide and improve our services as described above. We authorize them to use information only as necessary to perform their functions and under contractual confidentiality/privacy terms.
- With payment processors and fulfillment partners to process payments, deliver products or services and provide customer service on our behalf.
- If we are acquired by or merged with another entity, if any of our assets are transferred to another entity, or as part of a bankruptcy proceeding, we will transfer the collected information to the acquiring entity.
- To comply with the law, enforce our Terms of Service, prevent fraud, harm and abuse, we may disclose information to legal/regulatory authorities as permitted and required by law.
- To our group companies to help us provide joint content and services like registration, transactions and customer support. Our group companies will only use your information to send you marketing communications if you have requested their services.
- With your consent, we may share specific information with any other third parties.
Data Retention
We retain your personal information for as long as required to fulfil purposes described in this privacy policy, subject to applicable laws of your jurisdiction which may stipulate longer retention periods. We will cease retention of your information once the purposes are fulfilled and delete/anonymize your information in accordance with applicable laws.
Data Security
We take all appropriate technical and organizational measures like encryption,anonymization, access controls etc. to protect your information against unauthorized access, disclosure, misuse, loss or corruption. However, no method of transmission or data storage can be guaranteed to be 100% secure. We cannot warrant absolute security of your information.
Third Party Sites
Our website may contain links to other sites like social media plugins, partner merchants/advertisers. We are not responsible for the privacy practices, data collection, policies or the content of such third party sites. We encourage you to read their privacy policies carefully before sharing any information.
Children’s Privacy
Our website does not address or target anyone under the age of 13. We do not knowingly collect any personal information like name, address, email from children under 13. If you believe your child has provided us with personal information without your consent, please contact us and we will delete the information.
Your Privacy Choices
You can access, edit or delete your information like profile/account data and preferences by logging into your account or contacting us. However, we may retain certain information as required by law or for necessary business purposes.
You can opt out of receiving non-essential marketing communications anytime by clicking on the ‘unsubscribe’ link provided in the emails.
We respect Do Not Track (DNT) signals sent from your browser and do not track your online browsing activity.
Changes to this Policy
As our website evolves, this privacy policy may change as well. We will post any privacy policy changes on this page with an updated revision date. Your continued use of our website after any changes constitutes your acceptance of the revised privacy policy. Please visit this page periodically to stay abreast of any changes.
Contacting Us
If you have any questions about this privacy policy, please contact us.
Thank you for choosing Aqua Eve® Swimsuits, Tankini!